Our legal policies


Thanks for shopping at PlayersHQ Clothing


The health and safety of our customers and employees is always our first priority and we are looking forward to serving you by ensuring that our products reach you in a timely manner. Please be assured that we have been keeping up with CDC recommendations and continue to carry out safe practices during the packaging and shipping process.

To this end we do occasionally experience slight delays with the current shipping times and ask that you contact us if you have not received your PlayersHQ Clothing Apparel product(s) within 21 calendar days.


We wish you and your family the best during this time.

Contact Us

If you have any questions contact us at info@playershqclothing.com

Privacy Policy

This privacy policy (“policy”) will help you understand how PlayersHQ Clothing (“us”, “we”, “our”) uses and protects the data you provide to us when you visit and use www.playershqclothing.com (“website”, “service”).

We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.

What User Data We Collect

When you visit the website, we may collect the following data:

  • Your contact information and email address.
  • Other information such as interests and preferences.
  • Data profile regarding your online behavior on our website.

Why We Collect Your Data

We are collecting your data for several reasons:

  • To improve our services and products.
  • To process payment and transactions
  • To send you promotional emails containing the information we think you will find interesting.

Safeguarding and Securing the Data

PlayersHQ Clothing is committed to securing your data and keeping it confidential. PlayersHQ Clothing has done all in its power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.

Our Cookie Policy

Once you agree to allow our website to use cookies, you also agree to use the data it collects regarding your online behavior.

The data we collect by using cookies is used to customize our website to your needs. After we use the data for statistical analysis, the data is completely removed from our systems.

Please note that cookies don’t allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.

If you want to disable cookies, you can do it by accessing the settings of your internet browser.

Links to Other Websites

Our website contains links that lead to other websites. If you click on these links PlayersHQ Clothing is not held responsible for your data and privacy protection. Visiting those websites is not governed by this privacy policy agreement. Make sure to read the privacy policy documentation of the website you go to from our website.

Restricting the Collection of your Personal Data

PlayersHQ Clothing will not lease, sell or distribute your personal information to any third parties, unless we have your permission. We might do so if the law forces us. Your personal information will be used when we need to send you promotional materials if you agree to this privacy policy.

Returns & Refund Policy

Thanks for shopping at PlayersHQ Clothing.

If you are not entirely satisfied with your purchase, we’re here to help.

Returns policy

You have 14 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unworn and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

To initiate a return please email us at info@playershqclothing.com and we will provide you with return instructions.

Please include the following information in your email.

  1. Your Full Name and Order Number
  2. Proof of purchase
  3. Return reason

We aim to respond within 48 hours of receiving your email.

Refunds policy

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

Once your return is approved we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within 7- 14 days. Please note that these time scales are dependant on your card issuer’s policies and may take longer.

Shipping & Return Cost

Customers will be responsible for the shipping costs of returning an item. For this reason we strongly encourage customers to check the size guide before purchasing to ensure you have selected the correct size.

Please note, we take extra care to inspect the clothing we manufacture to ensure there are zero quality issues before we ship items.

Shipping costs are nonrefundable.

Contact Us

If you have any questions on how to return your item to us, contact us at info@playershqclothing.com

Shipping Policy

Thanks for shopping at PlayersHQ Clothing

Shipping Costs and Time Scales

The shipping time and cost will vary depending on your location. PlayersHQ however will endeavour to fulfil, package and mail your merchandise within 48hours of receiving your order. Our estimated shipping times scales are as follows:

  • US and US territories: 5 – 7 business days (via USPS)
  • UK and Europe: 7 – 10 business days (USPS, DHL or FEDEX with a handover to your country’s local postal service)
  • Other International Territories: 10 -15 business days (USPS, DHL or FEDEX with a handover to your country’s local postal service)

A tracking number will always be provided to customers once your order has been shipped.

Customs Duty

Occasionally a customs and tax fee may occur on orders shipped international. This fee is set by your country’s customs and excise office and will be applied once your purchase reaches your country’s border. Your local office will contact you if a tax duty occurs on your order. Please check with your country’s custom office to identify if a fee will apply to your purchase.

Contact Us

If you have any questions on how to return your item to us, contact us at info@playershqclothing.com

Terms of Service ("Terms")

Last updated: 31st May 2021

Please read these Terms of Service (“Terms”, “Terms of Service”) carefully before using the www.playershqclothing.com website (the “Service”) operated PlayersHQ Clothing (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.


We may terminate or reject access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by PlayersHQ Clothing.

PlayersHQ Clothing has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that PlayersHQ Clothing shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Contact Us

If you have any questions about these Terms, please contact us at info@playershqclothing